Scantech services are designed to support analyser performance from pre-purchase evaluation through to long-term operation.
Our team provides specialist services that reduce technical risk, support compliance and ensure systems continue delivering accurate, reliable data in real operating conditions.
Each service can be delivered as part of a complete solution or engaged independently to suit operational needs.
Confidence before implementation
Scantech provides education on its technologies, including due diligence criteria and demonstration test work to assess analyser suitability for each application.
Understanding technical suitability is critical before installing an on-conveyor analyser.
Scantech provides structured feasibility studies to assess material characteristics, conveyor conditions and operational objectives. This service helps determine expected performance, integration requirements and application suitability before capital investment. By identifying technical considerations early, feasibility studies reduce project risk and support informed decision-making.
Comprehensive production services delivered with precision, compliance, and technical expertise.
Installed correctly from the start
Correct installation is critical to analyser performance and longevity.
Scantech provides specialist installation services to ensure systems are positioned, integrated and commissioned correctly for the specific conveyor, material and operating environment. This reduces early performance issues and protects long-term value.
Ongoing performance assurance
Product Support Agreements provide structured, ongoing support to maintain analyser performance over time.
These agreements help reduce unplanned downtime, manage maintenance proactively and ensure systems continue operating within expected performance parameters.
Compliance, safety and peace of mind
Scantech provides radiation services to support the safe operation of analyser systems and meet regulatory requirements.
Services include licensing support, compliance documentation, monitoring and guidance to ensure radiation safety obligations are met without unnecessary complexity. This service helps operations address safety concerns clearly, factually and confidently.
Support when you need it
Scantech provides service on demand and access to spare parts to support operational continuity.
Whether responding to unexpected issues or planning maintenance, this service helps minimise downtime and maintain analyser availability. Global service engineers support customers worldwide.
Scantech services are designed to work together, providing end-to-end support for analyser systems across their full operating life.
From compliance and installation through to calibration and long-term support, services are delivered by specialists who understand both the technology and the application.
Installed correctly from the start
Correct installation is critical to analyser performance and longevity.
Scantech provides specialist installation services to ensure systems are positioned, integrated and commissioned correctly for the specific conveyor, material and operating environment. This reduces early performance issues and protects long-term value.
Ongoing performance assurance
Product Support Agreements provide structured, ongoing support to maintain analyser performance over time.
These agreements help reduce unplanned downtime, manage maintenance proactively and ensure systems continue operating within expected performance parameters.
Compliance, safety and peace of mind
Scantech provides radiation services to support the safe operation of analyser systems and meet regulatory requirements.
Services include licensing support, compliance documentation, monitoring and guidance to ensure radiation safety obligations are met without unnecessary complexity. This service helps operations address safety concerns clearly, factually and confidently.
Support when you need it
Scantech provides service on demand and access to spare parts to support operational continuity.
Whether responding to unexpected issues or planning maintenance, this service helps minimise downtime and maintain analyser availability. Global service engineers support customers worldwide.
Scantech services are designed to work together, providing end-to-end support for analyser systems across their full operating life.
From compliance and installation through to calibration and long-term support, services are delivered by specialists who understand both the technology and the application.
Scantech services can be delivered as part of a complete solution or engaged individually. Customers may choose specific services based on their operational needs, existing systems or internal capabilities.
Calibration should be reviewed when material characteristics change, operating conditions shift or performance expectations are updated. Ongoing calibration support helps ensure data remain accurate and representative over time. Typical calibration frequency for elemental analysers is six months but this may vary according to operational requirements.
Installation timeframes vary based on site conditions, access and system complexity. Scantech works with site teams to plan installation efficiently.
A Product Support Agreement provides structured, ongoing support with planned inspections / site visits and preventative maintenance. Service on demand is typically used for unplanned issues, troubleshooting or specific service requirements as they arise.
Yes. Scantech services support both new installations and existing Scantech systems. Services can be applied to systems already in operation, subject to site conditions and technical requirements.
